What you can do to stay safe and keep others safe

Our request!

Please observe and follow our Covid-19 Code of Conduct and enjoy your winter holiday in the Zillertal ski areas! We are evaluating the situation on an on-going basis and will adapt our Code of Conduct to any changes in legal or regulatory requirements.

Cover your mouth and nose

Please always carry a mouth and nose protection with you and use it if the prescribed minimum distance to other people cannot be maintained.   In the following areas wearing an MNP (protective mask, hose scarf, multifunctional cloth, ...) is mandatory: 

- at the cable car ski pass sales points - in the access area for all cable cars (look out for the signposting) - in the station, entry/exit area as well as when riding in the cable cars (cabin/chair lifts, drag lifts) - when using the conveyor belts (training area)  - when using the toilet facilities  - in the ski shop / ski depot

Keep your distance

Please keep sufficient distance from strangers. If possible, the minimum distance must also be maintained in the cable car cabins.  

Ensure ventilation

If necessary, please ventilate the cable car cabins during the trip.

Pay attention to hand hygiene

Please observe the general rules of hygiene and wash your hands regularly. Disinfectant dispensers are available in the cable car stations in the indoor area.

Dispose of used protective masks

Please do not leave your used protective mask or handkerchiefs in the cable car cabins, but dispose of them properly. Waste bins are available in the station areas.

Follow instructions

Please follow the general behaviour recommendations and also the instructions of our employees, especially with regard to the hygiene regulations.

Cashless payment/buy your ski ticket online

If possible, make use of the cashless payment option or buy your ski ticket directly at the online shop. 

Head for the slopes only if you are healthy

If you have symptoms that could indicate a possible Covid-19 infection (fever, cough, sore throat, loss of taste/smell, ...), please stay in your accommodation and contact the reception of your accommodation or a doctor immediately. 

Behave responsibly

Please conduct yourself responsibly to protect your own health and that of others.

Food and beverage on the mountain

The mountain restaurants will remain closed until further notice. If necessary, please bring your own food and drinks. Please don’t leave any garbage behind or dispose in provided trash cans.

Toilets

Due to the ban on entering mountain restaurants, toilets are only available in the area of the cable car stations. Please inform yourself on site about the current situation.

Use off-peak times

Take advantage of the off-peak times with low crowding to get to the ski area and back to your accommodation in a relaxed manner: all Zillertal cable cars offer early start times to get to the ski area comfortably before the main rush. You can also return to the valley station in off-peak times.

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