Frequently asked questions at


Frequently asked questions and useful information at a glance:

Good to know:

What is

Who is behind

Is just an app?

How can I pay on

I haven't received a booking confirmation. Is the booking still valid?

How and when can I contact the support team?

Can I cancel a purchased voucher?

Can I cancel purchased tickets?

I accidentally bought my ticket for the wrong day. Can the ticket be changed?

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